Are you an authorized retailer of Birdz eyewear?
Yes I am. If you would like any sport goggles/ sunglasses you don't see listed on my site but see listed at the manufacturer
www.birdzeyewear.com site, email me and I can get the item at below retail.
How quickly is the order processed?
The handbags and designer items are processed within 24 hrs and will ship out the next day after payment is received. The artisan sterling jewelry may take up to 10 business days before it ships as these are custom pieces. Sometimes shipments come in and they can go out faster. If you need the pieces quickly please email me and I will try to get them out to you quickly.
Gold and diamond jewelry takes about 5 business days to process and then ships UPS ground. Some items that are custom made such as cuban chains and rope chains can take up to 15 business days to process.
Tell me about your business
I started my business back in April 2007. I recently had completed treatment for breast cancer and wanted to reenter life :) with gusto! I love handbags and beautiful jewelry so that is why I leaned towards this particular niche. I am now a 2 year breast cancer survivor and mom to 4 great kids ranging from ages 9 to 31( no that isn't a typo LOL) My store has great items but most importantly it is small enough to give you the personalized service you need and want. I will always be available to address any concerns and will take away the chaos that sometimes be felt by the buyer when they order online. I have sold on Ebay but found it to be a ruthless environment where some buyers actually tried to put me out of business. Didn't want the competition i guess . I also own another store online where I sell some different items from this site. They are both called lesleesbitsandpieces but one is on ecrater the other is a yahoo store. Any more questions feel free to email me
What Payments Do you accept?
I accept Paypal ( and you don't need a Paypal account to use it) I also use Goggle checkout which accepts all major credit cards. For lower ticket items I do accept money orders and cashier checks. The higher ticket item I prefer the protection the buyer and seller gets from Paypal or Google checkout.
Money orders will not be accepted for the expensive jewelry items
Do you accept returns?
Yes I do accept returns. The gold and diamond jewelry has a 5 day return policy. This prevents people from using the jewelry for a few weeks and then returning it. I only accept back unworn and undamaged jewelry. Email seller at firstname.lastname@example.org if a return is requested. Handbags must be returned with tags still on and plastic etc if applicable as I plan on reselling them. There is a 7 day money back guarantee on handbags as well as designer products.
How do you ship?
I ship handbags and designer products and sterling silver jewelry is shipped priority mail( Canada I ship First class International) For fine gold and diamond jewelry the item is shipped via UPS. UPS cannot ship to po Boxes. They need a physical address.